Privacy Policy
Please read the following policy carefully before using this service.
Privacy Policy
Last Updated: February 24, 2026
1. Acceptance of This Policy
By using ai Swing X™, you agree to this Privacy Policy and our Terms of Service. By providing your personal data, you consent to the collection, use, storage, and transfer of your information as described herein. If you do not agree, please discontinue use immediately. Continued use constitutes acceptance of this policy and any future updates.
2. Information We Collect
We may collect the following information for service operation:
- Account data: Email address, username, password (hashed)
- Coinbase API credentials: API Key ID and Private Key (PEM) that you provide when connecting your Coinbase account. These are encrypted at rest and used solely to execute trades on your behalf. We do not store your Coinbase account password.
- Trading data: Portfolio symbols, strategy settings, transaction history (for service display and analytics)
- Telegram: Telegram username or chat ID for trade alerts (if you opt in)
- Payment: Payment and subscription data are processed by Stripe. We do not store full credit card numbers; Stripe handles payment processing per their privacy policy.
- Technical: IP address, browser type, access logs (for security and fraud prevention)
3. Purpose and Legal Basis for Processing
Collected information is used for: service delivery, automated trading execution, account management, payment processing, customer support, security, and compliance with applicable laws. We process your data based on: (a) your consent; (b) performance of our contract with you; (c) our legitimate interests (e.g., security, fraud prevention); and (d) legal obligations where required.
4. Third-Party Services
We may transmit or share data with third parties necessary for service operation:
- Coinbase: API credentials and trading instructions are sent to Coinbase to execute trades. Coinbase's privacy policy applies to their handling of your data.
- Stripe: Payment and billing for subscriptions. Stripe's privacy policy applies.
- Telegram: Trade alerts sent via Telegram if you opt in. Telegram's privacy policy applies.
Third-Party Liability: We are not responsible for the privacy practices, security failures, data breaches, or conduct of any third party (including Coinbase, Stripe, Telegram). Any loss, disclosure, or misuse of your data by third parties is outside our control, and we assume no liability therefor. You use third-party services at your own risk.
5. Information Sharing with Third Parties
We do not sell your personal information. We may share information only: (a) to provide the service (e.g., with Coinbase, Stripe, Telegram); (b) when required by law, court order, or government request; (c) to protect our rights or safety; (d) with your consent.
6. Use of Cookies
We use cookies for session management, authentication, and security. You may restrict cookies through your browser settings, but some features may not function properly.
7. Data Security
We implement reasonable security measures including encryption (SSL, encrypted storage for API keys), access controls, and secure database practices. However, no method of transmission or storage is 100% secure. The service is provided "as is" with respect to security. We do not guarantee absolute security, and we disclaim all warranties (express or implied) regarding the security of your data. You assume all risk of providing your data. Unauthorized access, hacking, or data breaches may occur despite our efforts, and we shall not be liable except as expressly limited in Section 12.
8. Data Retention
Upon account deletion, we attempt to delete personal data promptly. However, we may retain: (a) data required by law (e.g., tax, financial records); (b) backup copies for a limited period; (c) anonymized or aggregated data. Trading and transaction records may be retained as required for legal or regulatory purposes.
9. User Rights
You may request access, correction, or deletion of your personal data by contacting us at aiswingx.com@gmail.com. We will respond within a reasonable timeframe. Deletion may be limited by legal obligations (e.g., tax, regulatory, dispute resolution). You may opt out of non-essential email notifications; however, essential service-related communications may still be sent. Certain jurisdictions (e.g., GDPR, CCPA) may afford additional rights; we strive to comply where applicable, but our liability for any non-compliance is subject to the limitations in Section 12.
10. International Users
Our servers may be located in the United States. By using the service, you consent to the transfer and processing of your data in the United States and other jurisdictions where we or our service providers operate. Applicable laws may differ from your country of residence.
11. Children's Privacy
We do not knowingly collect personal information from children under 13 (or the applicable age in your jurisdiction). If we learn that we have collected such information, we will delete it promptly. If you believe we have collected a child's information, please contact us. By using this service, you represent that you are at least 18 years of age or the legal age of majority in your jurisdiction. We assume no liability for any inadvertent collection of minors' data where we have taken reasonable steps to prevent such collection.
12. Limitation of Liability and Waiver
To the fullest extent permitted by applicable law:
- ai Swing X™ and its operators, affiliates, and partners shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from: data breaches; unauthorized access; loss, corruption, or disclosure of data; third-party misuse or security failures; any failure of our or third-party security measures; non-compliance with privacy laws in your jurisdiction; or your use or inability to use the service.
- Where liability cannot be fully excluded by law, our total liability shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or one hundred US dollars ($100), whichever is greater.
- You waive any claim for damages beyond the limits set forth above. Some jurisdictions do not allow limitation or exclusion of certain damages; in such cases, our liability shall be limited to the maximum extent permitted by law.
13. No Warranty; Data Accuracy
We do not warrant the accuracy, completeness, or reliability of any data we collect, store, or display. You are responsible for verifying any information. We assume no liability for decisions you make based on data provided through our service.
14. Force Majeure
We are not liable for any failure or delay in protecting or processing your data due to circumstances beyond our reasonable control, including but not limited to: acts of God, war, terrorism, natural disasters, pandemics, government actions, cyberattacks, third-party outages (e.g., hosting, exchange, payment provider), internet failures, or power outages.
15. Severability and Governing Law
If any provision of this Privacy Policy is held invalid or unenforceable, the remaining provisions will remain in full force. This policy is governed by the laws of the United States. Any disputes shall be resolved in the competent courts within the United States.
16. Changes to This Policy
We may update this Privacy Policy at any time without prior notice. Continued use after changes constitutes acceptance. We encourage you to review this page periodically.
17. Contact Information
For questions regarding this Privacy Policy, contact us at aiswingx.com@gmail.com.